Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSIBK415 Mapping and Delivery Guide
Meet compliance requirements relating to insurance broking

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSIBK415 - Meet compliance requirements relating to insurance broking
Description
Employability Skills
Learning Outcomes and Application This unit describes skills and knowledge required to apply industry and legislative requirements, guidelines and standards, and organisational policies and procedures in a daily work context in an insurance broking business.The unit applies to those working with retail products or retail clients in an insurance broking environment.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

organisational equipment, technology, software and consumables

organisational records

legislation, regulations and codes of practice relevant to retail insurance products and retail clients.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage client and regulatory information
  • Collect and analyse information according to required legislation, regulations and codes of practice and other relevant industry guidelines and standards
  • Monitor changes to operational and regulatory requirements and update reference material according to organisational policies and procedures
       
Element: Apply professional work practices
  • Clarify and refine work practices in regard to legislation, regulations and codes of practice within required timeframes
  • Guide ethical approach to workplace practices and decisions applying required codes of practice
  • Obtain assistance from appropriate personnel to clarify work practices and obtain required information when necessary and according to organisational policies and procedures
       
Element: Meet regulatory requirements
  • Follow established work, health and safety procedures and contribute to eliminating work hazards and reducing risk in work environment
  • Comply with legislative requirements and codes of practice relating to retail clients and retail products when completing work tasks and documentation
  • Confirm compliance with codes of practice in respect to retail clients and retail products
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

follow operational procedures to meet compliance requirements regarding insurance contracts on at least three different occasions.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative requirements and regulatory guidelines and codes of practice relevant to retail insurance products and retail clients and their application to the insurance broking role, including:

relevant sections of:

Corporations Act

Privacy Act and its data breach provisions

Insurance Contracts Act, and regulations in respect to insurance contracts

work health and safety requirements

organisational policies and procedures relating to meeting compliance requirements in insurance broking, and their role in compliance

roles and responsibilities of insurance broker and associated job roles, including underwriters, loss adjusters, risk surveyors, and risk managers

processes for monitoring changes to operational and regulatory requirements

key components of accepted codes of practice relating to broking role, including those relating to:

maintaining confidentiality

duty of care

ethical behaviours

non-discriminatory practices

conflict of interest

compliance with reasonable direction

key features of information management systems and software used to meet compliance requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Collect and analyse information according to required legislation, regulations and codes of practice and other relevant industry guidelines and standards 
Monitor changes to operational and regulatory requirements and update reference material according to organisational policies and procedures 
Clarify and refine work practices in regard to legislation, regulations and codes of practice within required timeframes 
Guide ethical approach to workplace practices and decisions applying required codes of practice 
Obtain assistance from appropriate personnel to clarify work practices and obtain required information when necessary and according to organisational policies and procedures 
Follow established work, health and safety procedures and contribute to eliminating work hazards and reducing risk in work environment 
Comply with legislative requirements and codes of practice relating to retail clients and retail products when completing work tasks and documentation 
Confirm compliance with codes of practice in respect to retail clients and retail products 

Forms

Assessment Cover Sheet

FNSIBK415 - Meet compliance requirements relating to insurance broking
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

FNSIBK415 - Meet compliance requirements relating to insurance broking

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: